Privacy Policy

Last updated: Sept.30, 2025

At Express Auto Care, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule an appointment, or use our services. By using our site or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information – Name, phone number, email address, billing address, vehicle information, and payment details when you book a service, apply for financing, or contact us.
• Non-Personal Information – Browser type, device, IP address, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments.
• Provide requested services and process payments.
• Offer promotions, coupons, and discounts.
• Communicate important updates about your vehicle service or account.
• Improve our website, services, and customer experience.

We may also use anonymized data for analytics and marketing purposes.

3. Sharing Your Information

We respect your privacy and only share your information when necessary:

• Service Providers – With trusted third parties (such as payment processors, appointment scheduling software, or financing partners like America’s First Finance) who help us provide our services.
• Legal Requirements – When required by law, court order, or government request.
• Business Operations – In connection with a business transfer, sale, or merger.

We never sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Personalize your browsing experience.
• Track website traffic and usage for analytics.
• Store preferences for faster navigation.

You can disable cookies in your browser settings, but some site features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights & Choices

You have the right to:

• Request access to the personal information we have about you.
• Correct or update your information.
• Opt out of receiving marketing emails at any time by using the “unsubscribe” link.
• Request that we delete your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to external websites (such as TIRESanytime® or financing partners). We are not responsible for the privacy practices or content of these third-party sites.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📍 Express Auto Care
13730 SW 152nd St, Miami, FL 33177
📞 (305) 233-8446
📧 info@express-auto-care.com